What would you change?

link to website
from Kathy Sierra of Creating Passionate Users
"One thing that could make a big difference [to training]

Non-fiction writing: write conversationally

Blogs: reduce talking about yourself by 80% (make up the difference with things that benefit the reader)

Classroom teaching: reduce lecture by 50% (make up the difference in listening with interaction and doing

Tech books and articles for learning: reduce lecture by 50%, make up the difference with graphics, case-studies and examples, interactive exericses, thought-provoking puzzles, FAQs, etc.

Paragraphs: vary your sentence length (related to pacing)

Stories: think seduction

Photographs: use aperture-priority (unless you're shooting water and want that fuzzy flowy water thing)

Photographic composition: use the rule of thirds

Digital video: (applies to photography as well) pay attention to nose room"(jump to the blog entry for visuals)