Picture Process Maps

link to website
Talsico makes a software product which helps generate 'picture process maps'. Material is represented in flowchart, step by step (text) and photo means. Icons and colour are used for common elements between process maps. The final output is a .doc format. From the samples on the website the section headinsgs and some layout is customisable. There is a 15 day trial available, but I am loath to download it until I have some real materials to prepare.
Applications: where process is important, where machinery needs easily understood instructions, where staff turnover is high, where tasks can be broken down into steps, where low literacy exists in workforce (or low-english), where documentation is required as part of regulation/ quality control.