November 12, 2003
Mapping tacit knowledge
Knowledge is paradoxical, the more we seek it, the more escapes us, the more we contain it the more it evaporates, the more we render it sophisticated, the more it simplifies itself. It's study returns us to the question of our own awareness. Baumard, 2000 (p111)
Questions to ask!
What hinders knowledge flows?
* What constraints are placed on experimentation, investigation, diffusion and reception within the group, firm and industry?.
* How do topics and discourses become sanctioned, constructed, regulated, supervised or subverted?.
* What models, stories, company paradigms, perspectives and viewpoints dominate around here?
* Who exactly is in the core group and what is out, who are the bad guys and what are the bogeymen?
* Is it easy and acceptible to question established processes, decisions and leaders?
* Can you experiment and 'play' with language or is the terminology (and meaning?) set and rigid?
* What type of knowledge is favoured explicit, well-documented, internally validated, marketable material or team spirt, second guessing, and informal stories?. Is it practice or process!
At the individual level:
* How do you manage your knowledge?
* How do you interact with your environment and workplace?
* Where and what form do you draw your important knowledge?
* Which knowledge sources do you value most & why?
* What helps you to know things others do not know?