Quality in web-based Learning

Toward an effective Quality Assurance Model

Research Questions
After a review of the relevant literature on the quality assurance of Web-based learning, this paper will try to answer the following questions:
Are the quality benchmarks identified in the literature valid in the higher education sector in Hong Kong?
Do the benchmarks taken seriously by the higher education institutions?
To what extent are the benchmarks being incorporated into institutions’ Web-based learning operation?
Are there additional benchmarks that are not found in the literature but are being used by the practitioners that can contribute to the quality assurance of Web-based learning?
The research was done by surveying a group of academic staff from various local tertiary institutions in Hong Kong. The process mainly collected their opinions on various key issues related to quality assurance of Web-based learning.