Training the e-trainer

Training the e-trainer
by Clive Shepherd

"Perhaps not surprisingly, the virtual classroom appears tantalisingly similar to its bricks and mortar equivalent and trainers can justifiably expect to make use of many of their existing skills. However, there is a difference in working with an audience that could be thousands of miles away and which, to all intents and purposes, is invisible. In this article, Clive Shepherd explores what it is that the e-trainer needs to do differently to make a success of virtual classroom training and realise the benefits that synchronous online communication can bring to just about any organisation with a distributed workforce."